Qwix legal
Refund Policy
Qwix is a digital software product. Because access to a digital product can be provided immediately after purchase, all sales are generally final once access, download, or activation has been provided.
When a Refund May Be Considered
A refund may be considered where:
- you paid for Qwix but access to the purchased product was not provided;
- Qwix has a material technical problem that prevents it from working as described, and the problem cannot be resolved through support;
- a refund is required under applicable law.
Before requesting a refund because of a technical problem, please contact Qwix Support so we have an opportunity to diagnose and resolve the issue.
When We Generally Do Not Offer Refunds
Refunds are generally not provided because:
- you changed your mind after receiving access to Qwix;
- you no longer need the product;
- you expected a feature that was not advertised or included;
- you purchased Qwix for an unsupported version of Adobe After Effects, operating system, or device despite the compatibility information available on qwixplugin.com;
- you did not use or activate the product after purchase.
License Deactivation
If a purchase is refunded or reversed, the associated Qwix license and access may be deactivated.
How to Contact Us
For purchase problems, technical issues, or refund-related questions, contact:
Please include the email used for the purchase and a short description of the issue.